1 Introduction
77dat (referred to herein as "we", "us", or "the platform") takes your privacy extremely seriously. This Privacy Policy explains how 77dat.org What information we collect while you use the website and our mobile app, how we use it, and how we keep it secure.
By using our platform, you consent to the processing of your information as described in this Privacy Policy. We collect your data only to the extent necessary and solely to provide you with a better experience.
This Privacy Policy has been prepared in compliance with applicable data protection laws in Bangladesh and all other countries where 77dat operates. For any questions, please contact our support team.
2 What information we collect
We collect various types of information when you create and use an account on 77dat. These are detailed below:
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity-Related | Name, date of birth, gender | At the time of registration |
| Contact Information | Email address, mobile number | During registration and verification |
| Financial information | Payment method, transaction history | During deposits and withdrawals |
| Identity Document | National ID, passport | At the time of KYC verification |
| Device information | IP address, browser, OS | Automatically on every visit |
| Usage Patterns | Game history, session duration | While using the platform |
We only collect information that is necessary to provide you with our services. Collecting excessive or unnecessary data goes against our policy.
3 How Your Information Is Used
77dat uses the information we collect for the following purposes:
- Account management: To create, verify, and keep your account secure.
- Transaction Processing: To process deposits and withdrawals securely.
- Customer Support: To address your complaints and questions.
- Security Assurance: To prevent fraud, scams, and money laundering.
- Personalization: To recommend games and offers based on your preferences.
- Legal obligations: To comply with applicable laws and regulatory requirements.
- Service Improvement: To analyze usage patterns and further improve the platform experience.
- Promotional Communications: To inform you of promotions and offers, with your consent.
We never sell your data to third parties for advertising purposes. You can opt out of promotional emails or SMS at any time by contacting our support team.
5 Security Measures
77dat upholds the highest industry standards in protecting your privacy and personal information. Our security framework includes:
- TLS/SSL encryption: All data transmissions are protected with 256-bit encryption.
- Firewall & Intrusion Detection: Active security measures to prevent unauthorized access.
- Two-Factor Authentication (2FA): An additional layer of protection for your account.
- Regular Security Audits: Periodic audits conducted by third-party specialists.
- Data Minimization: Only the information strictly necessary is collected and retained.
- Access controls: Staff can only access the information required for their specific role.
Please note that no online platform can guarantee 100% security. You also have a role to play — use a strong password, never share it with anyone, and report anything suspicious to us immediately.
6 Cookie Policy
77dat uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser that help improve your experience on the platform.
The cookies we use:
- Essential cookies: Maintaining login sessions and ensuring site security. Disabling these cookies will prevent the site from functioning properly.
- Performance Cookies: To analyze which pages get the most traffic and how quickly they load.
- Functional Cookies: To remember your language preferences and other settings.
- Targeting Cookies: To show you promotions and offers tailored to your preferences (with your consent).
You can manage cookies through your browser settings. Please note that disabling certain cookies may limit some platform functionality.
7 Data Retention Period
77dat does not retain your information longer than necessary. Retention periods vary depending on the type of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | For the duration of active account | For service delivery |
| Transaction Records | 5 years | To comply with financial regulations |
| KYC documents | 5 years | Legal obligations |
| Support Contact | 2 years | To ensure quality of service |
| Session Logs | 90 days | Security Analysis |
| Marketing Preferences | Until consent is withdrawn | At your discretion |
Once the retention period expires, data is securely deleted or anonymized.
8 Your rights
You have the following rights regarding your data on 77dat:
Right to Access Your Data
You may request to know what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
Right to Erasure
You can request deletion of your data in certain situations.
Right to Restrict Processing
You can request that processing of your data be restricted in certain circumstances.
Right to Data Portability
You may request a copy of your information in a portable format.
Right to object
You may object to marketing or specific processing activities.
To exercise any of the above rights, please contact our support team. We will typically respond to your request within 30 business days.
9 Protection of Minors' Data
77dat strictly does not provide services to anyone under the age of 18. The minimum age to use our platform is 18, and this is verified at the time of registration.
We do not knowingly collect personal information from minors. If we become aware that a minor is using our platform or that we hold their data, the account will be closed and the information deleted immediately.
If you suspect a minor is using 77dat, please notify our support team immediately.
10 Privacy Policy Updates
77dat reserves the right to update this Privacy Policy when necessary. If any significant changes are made:
- The "Last Updated" date at the top of the page will be revised accordingly.
- You will be notified at your registered email address whenever significant changes are made.
- A notification may be displayed when you log in to the platform.
Continuing to use the platform after an updated policy takes effect will be considered acceptance of the new terms. We recommend checking this page regularly.
11 Contact Us
For any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us:
- Email: [email protected]
- Support: 24/7 Live Chat (log in to the platform)
- Response Time: Typically within 24–48 hours
Our data protection team will handle your requests promptly and with care. Your privacy is our top priority.